GSI Global Solutions Inc. I have been working with Erny Bonistall and Janis Parkhill at Global Solutions to audit all of our telecommunications expenses to see where we might be able to save our company money. This included evaluating expenses for land lines, domestic and international calling services, cell phones, faxes, data lines (internet, DSL) and web site hosting. In the beginning, I had to do some minimal leg work of gathering up two to three months of bills from the related service providers (something that can easily be delegated) and filled out some paperwork authorizing them to contact these providers regarding our accounts.
They were absolutely super to work with and made everything as easy and clear as possible. They walked a perfect line of following up just enough to get me to send in what I needed to without being demanding or pushy--even though I procrastinated and dropped the ball a couple of times in getting the information to them. Once the ball got rolling and things were in their hands, they stayed very focused, provided me with appropriate information and feedback from our providers, recommended changes where appropriate and let me know if they thought we were getting a good deal where we were. Never did I feel they had an agenda or wanted to push me to do something we weren't inclined to do. They simply provided information and alternatives and provided opinions when asked. They were totally responsive and professional and very easy to work with. And I guess I should mention that they did what we set out to do and were able to make some simple recommendations that will save our company money on an on going basis throughout the year and probably the years to come. Best of all, our costs are contingent on our savings. We had no risk whatsoever. They simply take a percentage of the money they will save us, so we were under no obligation and no risk when we entered our contract with them. For any company worried about money they might be wasting on these types of expenses, I think it's a no brainer.
Dawn Cloyd + Washington
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